Due to essential network maintenance, access to some online services including the viewing of digital images will be temporarily unavailable between 5 pm and 8 pm AEST on Sunday, 22 September 2019. We apologise for any inconvenience caused.
Tech Savvy Seniors training sessions have been developed by Telstra and the Department of Family and Community Services. Training sessions should be two-hours long and offered free of charge to participants.
Some training materials and resources for participants are available on the Telstra website and others are available below.
Resources for trainers
Detailed Trainer Guides are available (in English) for each training session. Trainers should use the content outlined in the Trainer Guides and customise training sessions to reflect the needs of participants.
Resources for participants
Quick Reference Guides are available on the Telstra website in English and a number of languages. You can print and hand out these guides to participants.
The following Quick Reference Guides are not currently available on the Telstra website
|Introduction to Computers - Korean||Introduction to email - Korean||Introduction to the Internet - Korean|
|Introduction to Computers - Spanish||Introduction to email - Spanish||Introduction to the Internet - Spanish|
|Chinese - simplified||Chinese - simplified||n/a|
|Chinese - tradtional||Chinese - traditional||n/a|
Beginner training topics
|Introduction to computers||Introduction to the internet - part 1|
|Introduction to Android tablets||Introduction to the internet - part 2|
|Introduction to iPad tablets||Introduction to smartphones|
|Managing your internet costs||Introduction to tablets|
|Introduction to cyber safety: how to stay safe online||Introduction to online banking|
|Introduction to email - part 1||Introduction to social media - part 1|
Intermediate training topics
|Introduction to email - part 2||Introduction to social media - part 2|
|Introduction to email - part 3||Introduction to social media - part 3|
|Introduction to the internet - part 3||Introduction to transport apps|
|Sharing photos and other attachments online|
Introduction to online shopping - part 2
CALD training sessions
Sessions are offered in the following languages as part of the culturally and linguistically diverse (CALD) program. Please note sessions are not available in all languages.
Topics covered as part of the CALD program:
- Introduction to computers
- Introduction to the internet - part 1
- Introduction to the internet - part 2
- Introduction to email
- Introduction to tablets / iPads
- Introduction to social media
- Introduction to cyber safety and online banking
The State Library of NSW partners with the Ethnic Communities’ Council of NSW (ECC) to provide bilingual educators to deliver CALD sessions in libraries in the Sydney metropolitan area. Libraries outside the Sydney metro area find educators in ther local communities.